Terms & Conditions
Customer Care
Customer Care
At Coconut Magik, we believe shopping should be as effortless and enjoyable as a tropical escape. We are committed to providing exceptional customer service and ensuring that every experience with us is positive from start to finish. Whether you're searching for the perfect kaftan, have a question about your order, or need assistance with sizing, shipping, or product information, we're here to help every step of the way.
We take pride in offering carefully selected, high-quality products inspired by island living, tropical elegance, and timeless style. Your satisfaction is important to us, and we strive to respond to all enquiries as quickly as possible. If you need assistance, please don't hesitate to contact us via our contact form or email, and a member of the Coconut Magik team will be happy to assist you.
We understand that shopping online requires trust, which is why we are dedicated to providing clear communication, secure transactions, and reliable customer support. Our goal is to ensure that you can shop with confidence, knowing that we genuinely care about your experience and are committed to making your journey with Coconut Magik a magical one.
Thank you for choosing Coconut Magik. We appreciate your support and look forward to bringing a little piece of paradise into your world. 🌴✨
Privacy & Safety
Privacy & Safety Policy
At Coconut Magik, your privacy and security are important to us. We are committed to protecting your personal information and ensuring that your shopping experience is safe, secure, and enjoyable.
When you place an order with Coconut Magik, we collect only the information necessary to process and deliver your purchase, including your name, contact details, shipping address, and payment information. This information is used solely to provide our products and services, communicate with you regarding your order, and improve your overall shopping experience.
For your security, payment transactions are processed through trusted third-party payment providers. Coconut Magik does not store or have access to your full payment card details. All payment information is encrypted and handled securely by our payment processing partners in accordance with industry security standards.
We may contact you regarding your order, shipping updates, customer service enquiries, or important information related to your purchase. If you choose to subscribe to our newsletter, we may also send occasional updates about new collections, special offers, and Coconut Magik news. You may unsubscribe from marketing communications at any time.
Your personal information will never be sold, rented, or shared with third parties for marketing purposes. We only share information with trusted service providers when necessary to operate our business, such as payment processors, shipping carriers, and website service providers.
We take reasonable measures to safeguard your information and maintain secure systems designed to protect your personal data from unauthorized access, disclosure, or misuse. While no method of online transmission can be guaranteed to be completely secure, we continually work to maintain high standards of security and privacy.
By using our website, you agree to the collection and use of information as described in this policy. We may occasionally update this Privacy & Safety Policy to reflect changes in our services or legal requirements. Any updates will be posted on this page.
If you have any questions regarding our Privacy & Safety Policy or how your information is handled, please contact us. We are always happy to help and are committed to maintaining the trust you place in Coconut Magik.
🌴✨ Your privacy matters, and we are dedicated to protecting it every step of the way.
Payment Methods
- Credit / Debit Cards
- Apple pay
- Google pay